Louisiana MMJ Card Doctor our respects and protects the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including medical evaluations, telehealth consultations, and our website.
1. Information We Collect
We collect personal and medical information necessary to provide you with medical marijuana recommendation services in compliance with Louisiana law. This may include:
- Personal Identification: Name, date of birth, address, phone number, email.
- Medical Information: Health history, symptoms, physician notes, diagnoses, prescriptions, and related documentation.
- Government Information: State-issued ID, driver’s license, or other identification documents.
- Payment Information: Billing address, card details (processed through secure third-party payment processors; we do not store full card numbers).
- Technical Information: IP address, browser type, operating system, referring URLs, and usage patterns on our website.
2. How We Use Your Information
We use your information for purposes including:
- Providing medical marijuana evaluations and recommendations.
- Submitting your recommendation to your chosen Louisiana-licensed dispensary.
- Complying with state regulations and medical record-keeping requirements.
- Processing payments and issuing invoices.
- Sending appointment reminders, confirmations, and service updates.
- Improving our website, services, and patient communication.
- Meeting HIPAA and Louisiana medical privacy compliance requirements.
3. HIPAA Compliance
As a healthcare service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
This means:
- We do not share your Protected Health Information (PHI) without your explicit written consent, except where required by law.
- All PHI is stored in secure, encrypted systems.
- Staff are trained in patient confidentiality and HIPAA regulations.
- You have the right to request copies of your medical records, request corrections, and restrict disclosures.
4. How We Share Your Information
We only share your information in limited circumstances:
- With Your Consent: When you authorize sharing of information with a dispensary, caregiver, or another provider.
- With Licensed Dispensaries: To fulfill your medical marijuana recommendation in Louisiana.
- With Service Providers: Secure third-party vendors that help us operate our business (e.g., telehealth platforms, payment processors), bound by confidentiality agreements.
- As Required by Law: If ordered by a court or required by Louisiana medical regulations.
- For Safety: To prevent or respond to fraud, abuse, or threats to patient or public safety.
We do not sell or rent your personal information to marketers or other third parties.
5. Data Security
We take data security seriously:
- All electronic PHI is stored using HIPAA-compliant encryption and cloud services.
- Access to your data is restricted to authorized personnel only.
- Our website uses SSL (Secure Sockets Layer) to protect data in transit.
- We conduct regular security audits and follow best practices to prevent unauthorized access.
6. Your Rights
Under HIPAA and Louisiana law, you have the right to:
- Request a copy of your medical records.
- Request amendments to incorrect or incomplete information.
- Restrict certain uses or disclosures of your information.
- Receive an accounting of disclosures we have made.
- Withdraw consent for certain processing (subject to legal/medical requirements).
7. Cookies & Website Tracking
- We may use cookies and analytics tools to enhance website functionality and understand visitor behavior.
- These tools may collect non-identifiable data such as IP addresses and browsing patterns.
- You can disable cookies in your browser settings, but some site features may not work correctly.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing personal information.
9. Data Retention
- Medical records are retained in compliance with Louisiana state law (minimum of 6 years from the date of last treatment).
- When data is no longer legally required, it is securely destroyed.
10. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or service changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:
Louisiana MMJ Card Doctor